Frequently Asked Questions

This page contains answers to questions which potential customers as well as both new and experienced users have asked regularly. 

equinITy Customer Portal (Protected)

The customer portal, accessible exclusively by equinITy customers, contains important documentation to help you get the most out of our products. Here you will find everything to get you up and running with your equipment, training materials to familiarise yourself with the software and guidance on how to interpret data and troubleshoot minor problems. Whilst our clients have often asked for self-service materials, if you ever need further support, the service desk is always available to help you .

Note: This area is only accessible by existing customers.